Computer IT Solutions
Most businesses rely almost entirely on their computers for accomplishing your everyday administration duties, including finance and accountancy, graphic work, video editing, database programs and marketing application. Everyone knows what it’s like when their home PC doesn’t work, and the countless hours we spend trying to get them working again. But what if all our business computers all stopped working as well?
This may be caused by a user error, software glitch, or even a hardware complication. Either way, it means staff members will be wasting time dedicating their day to fixing these issues instead of being able to do work.
Computers IT solutions can be organised into a few different areas, the most common of these are the following:
• On-site PC repairs and services
• Network setup and administration
• Network hosting along with Cloud Computing
On-site PC repairs and services is really the first area where IT support comes to mind.
It is in this area that IT support really came about as an industry of its own. Technical support, at its most basic level, involves a support technician being called in otder to help out when a hardware issue, software glitch, virus infection or other problems occur. It’s really important to do some research when it comes to choosing a support technician who is capable of fixing these issues. He needs to have experience in hardware repairs, and has industry qualifications to perform work on your computer. Support technicians almost always have a call out charge, on top of their usual hourly rate. Ensure that you find the best support technician that you can afford, otherwise you will find yourself victim to some questionable practices, which may result in even more issues.
Network setup and administration services are often used by companies to help out with computer networking requirements. Companies will now generally rely on expert network IT support providers in order to satisfy this aspect of business operations, contracting them to monitor the network daily so management can focus on principal business activities instead. Putting hardware repair aside, everything else on the network can be observed and fixed from the IT support companies end.
Another movement on the rise in computer IT solutions, is Cloud Computing. Cloud computing essentially uses hardware and software which are located off-site. Removing the need for extensive on-site gear and fixes, Cloud computing offers a firm a variety of benefits such as high speed connections, affordable, expandable data storage and backup, plus the available option to effectively change the size and capabilities of the IT system in use in real time to adapt to the firm's needs.
Another alternative we have to maintain the workforce focused on their job is to outsource the computer and IT related work to an external IT support company.
This company would advise on systems to use and maintain these systems. If you don't specialize in the field of computers, working out the value of any IT services may prove challenging, especially in a time where technology advances so quickly. To learn how your company could benefit from IT solutions, the best option is to contact a firm that specializes in computer IT consulting to analyse your business's IT needs, and then suggest solutions that meet them. In some cases, businesses require a single solution to a single problem, while in other cases the solution involves more than one approach. Below, we list some
Computer IT Solutions that Could Benefit Your Company
Try Solving the Problem Yourself First
You’ll find that some users are so lost when they have to use a computer, they need to find IT support no matter the situation. But for most people, they don’t realize that there are some problems which they can easily solve themselves. Here are some useful tips:
- Reboot your computer. It can simply solve some problem, especially when your computer is not responding.
- Check if your device is plugged in properly
- If you are using laptop, check your battery
- Update your Antivirus program and scan up your computer. If you don't have any antivirus software installed on your computer, you need to immediately install it as some viruses are dangerous and can cause severe computer error and damage.
- Install computer maintenance software. This software will help you to scan for a disk error and help you remedy it, find registry problems, ensure your PC performs at optimal speeds and heaps more.
- Almost every Operating System provides Help containing general information and some problem solving tips. Have a look first before deciding to get a professional help.
How to Choose the Best Computer IT Support
You must remember that there are a lot of IT solution services that you can employ. However, there aren’t many people who know how to get the very best service and would normally just enlist the service of a random on in order to fix their issue. The issue with these random services is that you might be charged a high price for a problem that is quite small. Or even worse, they may not even be qualified to totally fix your issue. In the end, you would just end up spending your money to some unworthy services. That is why you need to smartly choose a computer IT support to help you solve your computer problems.
Email and Spam Control
Email has become an essential tool for business, and nothing is worse for users than email spam. On any given day, spam is usually blocked out by a spam filter. But imagine if your filter were to stop working. Your normal inbox will quickly become flooded with spam, suddenly pushing down and mixing up all your business emails. This could cost you time and business opportunities. Easily the best way to prevent your PC from receiving a torrent of spam, is to bring a computer consulting form to control your spam filter remotely, which if done often, will keep business on track if the filter fails again.
Every business has at least two network security concerns: stopping unwanted outside attacks on your network, and stopping unwanted attacks from the inside. You’ll find that some businesses address the security of their network by carrying it out onsite, where many other businesses have done this offsite, which is means you’re going to get the absolute highest security possible, as you’ll find most other firms in IT consulting specialise in carrying out the latest secutiry methods to prevent the latest hacking and interior corruption strategies.
IT Budgeting and Planning
If your company doesn't have its own information technology support area, or if it doesn't have a well-informed, structured budget outlining its department's requirements, bringing in an IT consulting expert to analyse your company's information technology requirements and create a budget that would always meet them on a constant basis is really crucial to getting rid of ineffective spending. Lacking a well-structured budget, companies often resort to spending as little as possible on information technology, jeopardizing the safety of their data and the smoothness of their computer based business processes. After your computer has been checked out, the consultant will tell you the problem, how it can be fixed and what it will cost. In contrast to an hourly wage, consultants will work for a single flat rate. Part of this assessment can include any implications it may mean on your computer.
In many situations, it’s possible that your PC has been infected with a virus. Some of which are more harmful than others. With stubborn viruses, this may mean clearing and resetting your computer to the original factory settings.
You have the option to have all your files backed up in the event that deletion is the only possible remedy. If the consultant has to make a big decision, you will be told what they want to do, how it affects your computer and what they can do to keep the fix convenient to you. It’s crucial that you ask questions if you don’t really comprehend any of these details.
Data Back Up and Disaster Recovery
Because a company's data is usually it’s most valuable asset, data back up and disaster recovery should receive first attention when implementing new information technology solutions. Many businesses will make the error of doing data backups within the company, and this can result in losing data from floods, fire, theft or other happenings. Imagine your proprietary data and sales and marketing information going down the drain. For most companies, such a data loss would result in their going out of business shortly thereafter. The best ways to avoid data loss is to back up your data offsite through a computer consulting service.
Remote Computer Support
First of all, the reason that remote computer IT solutions is so useful is that it allows you to repair your computer without having to travel or let anyone in your home. What this does is ensure its faster and easier for you, and means there’s less for you to worry about. This also makes the whole process faster, because you won’t need to be waiting for someone to be available to come around or have to travel to your location. One of the best advantages or using remote PC solutions is that you don’t have to wait for the support technicians to drive to your location; all you need is a fast internet connection. With a high speed ADSL connection more better, support staff can connect to your PC, regardless of where you are, and they will be able to troubleshoot your problems remotely. No waiting and they are there whenever you need them. The other benefit is that you can determine exactly what level of control they have over your computer. This way, you don’t have to be worrying about security breaches while strangers are viewing your PC over the network.
Remote computer support has other benefits too though. For instance it means that you will learn more about the problem and how to deal with it in future. This is because you will be the one carrying out the process - the tech support will just be guiding you. This means that if it happens again in future you will be more likely to handle the problem yourself quickly and easily.
Remote PC support is a much more useful option for a smaller issue or query that
doesn't quite require PC repair. If you just have a small issue, then giving someone a call over the phone is much better than needing to travel a fair distance or have a support technician drive out to you. If it doesn’t need that leve of attention, then phone support is perfect.
Remote computer IT services provides a secure connection that has support technicians helping you in real time to fix your PC issues. By allowing them remote access to your computer, at home or in the office, they will work with you in running diagnostics to determine the problem, and then fixing it, it is just that easy. Even if you are not the most computer literate person, they can help you get your computer back up to speed, with only a little help from you, from installations to virus removal.
Remote computer support can work in various ways. The most used method is just to talk via the phone, and this also lets you work with your hands free. An alternative to this is online chat, which is also good as it gives you more time to react and gives the freedom of explaining more involved instructions. Sometimes the support technician will have the ability to gain control of your mouse, which allows them to demonstrate how to do things by using your own monitor. This is a great way to solve problems that you can't comprehend by yourself or that are very complicated, but will also allow the tech support to get through the most amount of people in an affordable and easy way. There are many benefits of remote computer support then, so as long as your problem is a software one, then this is something to consider.
Companies with different sizes will of course have varying infrastructures and will require a more specific service with different levels of engagement with the company and their employees.
Some things to raise with the desired Computer IT solutions company may include staff levels, and the amount of time the company has been operating. An important question to consider is is there any extra charges for extra services, especially in an emergency situation when you need immediate help.
Get In Touch
1300 387 669
228A Swan Street, Richmond