Evolving Technology Solutions has been providing IT support, solutions, services and advice to businesses around Australia for over 10 years. We work together with small to medium sized businesses to recognise how they look at their IT, what they require from it, and how best to supply a total solution.
Regardless of your IT requirments, ETS can offer a complete solution, designed for your business needs.
If you would like the freedom to securely gain access to your emails, documents and folders when you find yourself out of the office environment, then secure remote access might be the solution. ETS can easily customise a structured remote access solution providing your company the flexibility it requires.
Does your company have a retrieval system for if essential data or system was erased? ETS can collaborate with your organisation to create and put into action a specialised disaster recovery plan to ensure the safety and reliability of your data.
What would happen to your essential business functions if your core IT systems failed? Having a distinct continuity strategy in position, you can really feel comfortable your primary company functions will continue to work, even through system downtime.
Access to essential information and data is of highest necessity for ongoing day to day business operations. It is vital it is actively protected against loss, deletion or even data corruption, no matter how extreme. By having frequent offsite backups with ETS, you can trust that your valuable information is always backed up and safe.
Through our Support Portal, ETS can securely access any Internet-connected computer. This allows us to promptly resolve your IT problems, no matter what your location, with minimal disruption.
The ETS Ticket Portal enables each of our clients to raise support tickets at a time which accommodates them. The Portal now offers status updates via email of present issues, as well as a thorough history of all prior work carried out.
Can you imagine how hard it could be to access all of your work files when you have to go overseas for a week or two? How about the complications when employees are not at the work area and yet an immediate conference is required? Can you imagine the disaster that could happen if the entire server network crashes and yet the backup is more than six months out of date? All of these can be prevented and fixed with some of the very best IT support Melbourne has experienced. Offering only the very latest and greatest IT solutions and support services to Australian companies for more than a decade now, improving and developing on the IT system of small and medium sized business alike. It doesn't matter how complicated the IT requirements may be because ETS can and will find a way to provide a solution with the best IT support Melbourne can provide to improve your business wants and needs.
There are a lot of things that a company may need. It could be as broad as installing and maintaining a reliable server network or it could be as complicated as restoring a lot of lost data due to a server crash or a natural calamity like an earthquake or building fire that may have destroyed numerous computer hard drives. Sometimes a company just needs to build up on what they have in order to expand. They need to be able to accommodate the growth of employees and the development of their very own working sector. ETS takes delight in representing itself as more than a business employed with computer nerds and figures. ETS throws out the complex IT jargons and complicated answers when it is time to provide solutions to clients. Here is a glimpse at some of the numerous IT support solutions that ETS offers.
This is one of the most important services that a company could use and it is also becoming one of the most demanded IT services today. It is important for employees and employers alike to be able to remotely access company files like spreadsheets, documents and their database when they are at home or across the nation or even across the world. Technology these days allows users to exchange email and files through their mobile phones, tablets as well as through video game devices. ETS enables this kind of remote access to the company's network available through their uniquely designed Virtual Private Networks or VPN.
While the VPN may be accessible through remote connection they are designed to avoid external users from intruding, interfering as well as hacking the PC. While it may be designed to stop hackers through its complicated and double-layered security system, it is also designed to be very easy to navigate for registered employees who do have legitimate access to the network. This ensures the company that they can avail of their work no matter where they are without the worries of people hacking into the system and destroying or disseminating their work to competitors.
Have you checked if your company keeps reliable backups of all the data it runs every day through its network? Does your personal IT team even know how many hard drives are being used within the company, on every computer, and just how much data can be stored before it overloads and you'll be forced to delete valuable data? Do you even have a backup system and is it constantly updated? There's no point in keeping a backup if it is a few years out of date. The data stored in that backup is useless.
ETS offers the best IT support Melbourne can have with its off-site backup services. To make sure that the business has continually updated backup databases ETS can create a remote backup service where nothing can damage the data stored in it. The backup is constantly updated. If the business unexpectedly runs into an incident where the whole network fails and everything related to work is lost, there's no issue because the backup is protected and up to date. The company would only be a few hours or a few days off schedule. This is much better than being a few months off schedule.
A virus might have in some way penetrated a USB and the anti-virus may have erased a very important file which was infected. The information is not automatically lost. It's simply moved to an rarely used area inside the flash drive and this will account as document removal. ETS will find that data and reproduce it, transfer it to an analogue duplicate and then restore it to the company. The best thing is that ETS also offers backup services so once the data is recovered it is copied and backed up to avoid future complications.